However, when I went to purchase Charity tickets, there was no such issue. When my friend (who experienced the same problems as I) went to purchase Platinum tickets, there was no such issue. The issues only occurred for the general public pre-sale and the album bundle using code LowInHighSchool.
I had no problems purchasing the general public pre-sale album bundle for the November 10th show using the code. I thought there was no presale for the November 11th show?