Wayahead sent my (Glasgow) tickets for venue collection - has this happened to anyone else ?
Has this happened to anyone else ? Any suggstions ? (other than 'eat the face off the poor helpdesk guy who's not to blame anyway' - I've already tried that.)
Re:
> true, these wayahead fuds won`t even pick up the phone! wish i`d booked
> with ripping records now, would have been £6 cheaper too!
Actually, this story does not have a happy ending, at least for me (hope you have better luck.) When I checked my order status today it had changed to 'problems with order - contact this number'. When I phoned, I got basically the story in the attached e-mail (they've sent the tickets to be collected at the venue - they blamed the promoters for delay in issuing the tickets and claimed there wasn't enough time to send them by post as booked). I'm in Ireland BTW, but it still doesn't take 2 flippin' weeks for the post to get here.
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Dear MS xxxxxxxx,
Due to the possiblity that you may not receive your tickets for
MORRISSEY at Barrowland, Glasgow on 03/11/2002
safely before the date of the show.
I have arranged for your order to be available for collection from the venue
box office at Barrowland on the day of the performance from
1900hrs.*
You will need to quote reference xxxxxxxx and provide the credit/debit
card used to place the order as identification and a copy of this E-mail.
Kind regards,
xxx
helpdesk@wayahead.com
*Please note the Box office may close when the headlining act's performance
begins. (This only applies to concerts)
