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posted by davidt
on Friday July 11 2003, @09:00AM
Dan B. Pearl writes:
Many users here will have been mortified -- or enraged -- to find that their CD copy of Under the influence won't play on their computer, car stereo or other device. Especially if they don't even have the kind of CD player the technology works with, or if they want to listen to it on their iPods, or while working on their computer, or whatever.
Well, one of the finest bloggers on the web took action: I sent off a letter of complaint to DMC. Today, I received an email from them, apologising for the situation and offering to mail me a newly pressed Red Book-compliant copy of the CD (sans artwork/liner notes) to replace the drink coaster I had purchased. Now that's what I call customer service.
nb: Morrissey's is not the only album crippled in this way, but people are doing something about it.
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